Corporate Resources is currently partnered with a market leading Telecoms provider who is looking to recruit a Provisioning Coordinator to join their team in Central London. This role is working with corporate clients on a daily basis so the ideal candidate must have excellent communication skills and have the ability to deliver first class customer service.
- Ensure all provisioning stages are followed throughout product delivery to clients
- Competently and knowledgeably answer any client queries over the phone and via email
- Keep clients updated on order progression
- Produce internal assessments to monitor customer satisfaction, performance and timelines of orders
- Work with internal teams to ensure orders are followed through and completed in a timely manner
- Make sure all provisioning instructions are in line with SLAs
- Prior experience in a provisioning role or a similar role within telecoms
- An analytical approach with a high level of attention to detail
- A proactive mindset and a “can do” attitude
- An excellent team player
To apply for this job email your details to email@example.com.