Corporate Resources is currently partnered with a market leading Telecoms provider who is looking to recruit a Provisioning Coordinator to join their team in Central London. This role is working with corporate clients on a daily basis so the ideal candidate must have excellent communication skills and have the ability to deliver first class customer service.

Responsibilities:

  • Ensure all provisioning stages are followed throughout product delivery to clients
  • Competently and knowledgeably answer any client queries over the phone and via email
  • Keep clients updated on order progression
  • Produce internal assessments to monitor customer satisfaction, performance and timelines of orders
  • Work with internal teams to ensure orders are followed through and completed in a timely manner
  • Make sure all provisioning instructions are in line with SLAs

Experience:

  • Prior experience in a provisioning role or a similar role within telecoms
  • An analytical approach with a high level of attention to detail
  • A proactive mindset and a “can do” attitude
  • An excellent team player

To apply for this job email your details to info@corp-res.co.uk.

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